Metrolink for Android

I signed up to the SoCal Explorer to receive rewards every time I purchase tickets and they never sync? It keeps saying email isn’t registered with metrolink but I used the same email. Why offer rewards through the app and they don’t sync?? Also why have 2 separate websites to receive a reward? Doesn’t make sense, why not just put it through ONE?

I’m a regular user with this app because I use it to travel to the LA Union Station. However, I haven’t been using the app for the past two weeks and just started using it again today. I was trying to buy my ticket, and I can’t seem to set my destination to LA Union Station?? I tried exiting in and out of the app, hoping that it’s some sort of glitch and the app can refresh itself. Still the same problem regardless. I found myself a little frustrated because I usually buy my ticket on the app few minutes before boarding the train and loved that I could do this. I hope this can be fixed within the app.

It keeps logging me out and right when I need it, idk the password. Oh also not only does the password not save, your card information also doesn't save, at least the CVV code. So inconvenient when you're trying to catch the train and wanna just get a ticket quickly as you walk up the platform. Not very well thought out.

I hope you guys the ebt discounts to the app because a lot of us use the app so we don’t stand in line at the train station.

What’s the point of an app where the majority of functions just open a webpage? Was anyone who takes a train consulted for this? When you type in ‘Los Angeles’ in the station search nothing comes up! What if you didn’t know about union station or to type ‘L.A.’ ? just lol