Eurowings for Android

Everything went well except when I made a mistake and added an extra luggage to check in when I actually wanted to add an extra cabin bag. I believe we should be able to change that instead of making it a non-changeable option.

The app doesn’t allow you to check in. Just sends you to a mobile web version of the Eurowings.com page and you can’t check in on there either because of error pages. If you’re going to send users to your website then fix your mobile experience at least and then fix your app. When you have users being connected to flights from other airlines you end up with more users having a primary goal of using your digital experience to check in to flights, more so than buying tickets. Fix your experience.

It took me hours to check in, this process needs major work

Both the app and website are useless for the main purpose of an airline’s app: checking into the flight and getting a boarding pass. The app just links me to the website, and after submitting my booking number and surname, it starts to load the “Seating and contact information page”, then immediately kicks me back to the main page. I have tried this on the app and five different browsers, on both mobile and laptop, with the same result. It could be because of who I booked my ticket through, but they don’t have the courtesy to give me a message saying that. I look forward to spending an hour waiting in the Eurowings line at the airport.

App findet weder Personalausweis oder Booking Code