Eurail/Interrail Rail Planner for Android

i’ve been backpacking europe for about 4+ months now, and i can confidently say that even an unlimited rail pass is not worth the money. i paid around $500 (just got out of highschool, so this is a LOT for me) for a 2 month unlimited rail pass, only to realize i would’ve spent substantially less had i just purchased train tickets elsewhere. any time that you’d like to make a long journey you will have to pay for a “reservation” ranging anywhere from 6 euro (eastern europe) to 56 euro (western europe) PER LEG of your journey. you can’t even purchase the reservation through the app either, you have to go to the eurail website which is substantially worse than the app itself. any bad situation i’ve been in on this trip can be traced directly back to the eurail pass, whether it’s being stranded in germany at 4am, losing $30 on a reservation for a train that doesn’t even exist, or having to search for a bus stop in czechia to continue on my euRAIL pass journey. if you are looking to get around europe i highly recommend using omio or just buying your train tickets at the station. i wouldn’t wish the stress this app has caused me on my worst enemy.

Man what a hassle. Not intuitive at all. No confirmation, no customer service. Unable to reserve seats. Screen to screen make no sense. I still don’t know if I’ve bought tickets! I have to check with my card company. Can I reserve seats on the app? No one knows. If anything goes wrong on our trip it’s going to be train travel. Oh, and Eurail - please don’t respond unless you have answers. I don’t need sympathy I need results.

Someone said “a good idea gone terribly wrong” and I completely agree. Customer service is nearly non-existent and when you do get through to them, they’re dismissive and unhelpful. We bought the Eurail in advance and still couldn’t book any trips that said they had available seats. The app was garbage and so is customer service. Sadly, if you book the global pass without “Plus”, they keep 15% of your purchase and even if you do purchase plus, you’ll still lose money due to inability to reserve any seats 🤷🏼‍♀️ just book the normal trains. It ended up being a lot cheaper in the long run anyways.

This app steals your money and is completely useless. I am stranded in Spain and will miss my flight. I spent 1000$ for this pass and I can’t use it anywhere. You will save money, stress, and time if you buy the tickets at the station. Unfortunately I can’t because EURAIL refuses to give me a refund for the passes that I can’t use at all.

Did you know that Eurail will happily take your money, but there’s no phone number to call for support WHILE YOU TRAVEL? Or that their app can’t accept payment for seat reservations (gonna cost you, a lot) because reasons? Seriously, USA not an option for where my passport was issued. Get real. Tried multiple times to contact customer service - we’ll maybe get back to you in two weeks but THATS GREAT NEWS BECAUSE WE RIPPED YOU AND MANY LIKE YOU OFF Will be getting my money back for the pass, and any argument is straight to a charge back. Run, don’t walk.