Philly 311 for Android

Useless app, just a public method used as a fake tranquilizer towards hazardous requests to get city taken care off but for no effort from any city department. Don't waste your time. Booooo.

App is unresponsive/slow. Requests sit open for months. What a joke. City of Philadelphia needs to significantly increase investment in 311 to make it a viable service.

It is impossible now to submit reports. The app doesn’t get out of its loading screen once the “submit request” is pressed. With Philadelphia authorities having a history of ignoring calls/reports etc, one wonders if this is by design.

The AppLooks and feels like it was made in 1999. Information doesn’t show or is wrong,You can’t get an exact location they end up sending someone a whole block away. Once you start a case they won’t tell you if it’s finished on the app you get an email. The tabs don’t work all the time,And you have to end up shutting down the app and doing everything over again. The app is reflects the quality of Philly 311. When you come to the city and you see how bad it is, that’s because we’re told to contact Philly 311 yeah should be called passing the buck

This app use to be great. You can now add photos which is great. For some reason it doesn’t let you had a complaint. I greatly appreciate how 311 responds to the results of the outcome. The app needs updates.