Free2move | Car Share & Rental for Android

Doesn’t accept US driver licenses or phone numbers. Hangs on the help page.

I called the help line to ask if cars have child seats and how I can find a car with child seat. The lady said there should be a filter for child seats, but this is not visible in my app. I confirmed that I have the most up-to-date version. I assume the version from the German app store that she was referring to might be different. Without car seat this service is useless for us and I regret taking the time to sign up.

Are you share now to bring my cat to the veterinarian and it’s really easy to use. The app works well. I also find the rates affordable so I am happy.

I want to preface this by saying that if I was leaving a review for ShareNow based on in-city trips, it would be higher! I am not normally one to write a bad review but my experience recently was unfortunately pretty bad. We rented a car to take a day trip to a neighboring country. Easy enough, right? Not the case for us. Now, to be fair, I didn’t know a TON about electric vehicle rentals. So part of this is on me. But 7 charging stations later, in a different country, with a charging card that didn’t work was less than ideal. I may or may not have had a breakdown in an Albert Heijn parking lot after the 5th attempt at charging it. Made it to our destination and found a plug; charged it using an app I had downloaded and my own credit card (totally fine). 6 hours later we return to the car to take the 3 hour drive back. The car won’t start. It keeps telling me to put the key in the center console. I had seen this before so I attempted to get out of the car, lock it, unlock it and get back in. Nothing. Tried looking in the app; nothing. It wasn’t showing that the engine was deactivated (which is normally the issue). And then, on top of that, it showed me that my account had been suspended. So I’m stuck in a foreign country, at night, with a car that won’t start and an app telling me I’ve been suspended. I sat there for 5-10 more minutes and tried again - the engine started. Don’t know why but thank goodness it did. Probably something that updated in the app. I got back last night and checked my account this morning. Still showing as suspended. Reached out to customer service, who told me I stopped over at a harbour that was violating the Terms & Conditions (?!). Not only did I not stop at any harbour; if it’s showing I did pull off the freeway in that area, it was to charge the car for the 100000th time. No sight-seeing or business at any harbour - I assure you. Again, if you’re using ShareNow for in the city, it’s fantastic. But do not rent it if you’re going anywhere outside of the normal safe zones that ShareNow has put in place. I should have taken my almost 200 euro and just rented a car through a car rental company.

ShareNow is struggling to integrate the DriveNow and Cars2Go. Password no longer works, Reset function does not work. A shame this has always been the best choice for mobility in Berlin. Unfortunately, I had to go do too many taxi fares as a result. My expense report will be huge!