Miles & More for Android

App doesn’t allow log-in via email or Miles n more ID + Pin - always a technical error issue. Still able to login via website so not sure why it is an issue to do so in app. Also password reset link requested via the app is never received.

Unable to update my miles and customer service never responded. Not helpful at all.

All this app is doing is linking you back to the website. It's basically a browser disguised as an app. It keeps showing you that it will leave the website. I tried to retroactively claim miles for one of their partner companies and it led me to the website showing how to do it instead of being able to directly do it as with the claiming of miles for flights. The app doesn't have much functionality and is hard to use. If they could improve on this it would be a much better app. It's not very user friendly at the moment.

money fraud 2 times. ticket not issued. I've been calling for 2 hours and they constantly hang up. waited on the line for hours. Last time 30 min with no response.

This app is probably the worst rewards app I’ve ever used. As a regular flyer, I’ve been very disappointed with this team/app. Their customer service is nonexistent and the app interface itself is difficult to navigate and seems to lack the basic info you’d want when traveling. Don’t plan on using after I finally track down my initial rewards