EVA AIR for Android

ok to use, improved quite a lot

Almost every single critical features is plagued with bugs: login, Face ID, network issue handling, you name it. Even an undergrad project assignment wouldn’t be this bad From UX perspective this is beyond save. Please pay a professional team properly and rebuild the app from scratch

Eva has a fair price for airfare. But these days of covid19 virus, you don’t how to contact them because all their offices were closed. They should allocate a number that should be answered by one of their staff. My flight has been cancelled and re schedule again but no one notify me. I’d been contacting them since last week but in vain. Please advised!

Trying to contact someone about a seat selection charge I paid $80 for EVA canceled my trip I would like this money refunded or credited to my acct.

EVA also is one of my favorite airlines but whenever I am using your APP, it effectively discouraged me to pick another airline. One very basic requirement of today’s APP or software- Remember the login information. Do you not know that people using complicated passwords and who would remember all the user ID, membership numbers and password? And for security reason, do you not know that today’s mobile devices already have bio-verification so it’s not just anybody can pick up your phone, open up APP, and steal any information in it. Fire the CIO and the IT head and hire someone who lives in the modern era. Your flights and services are excellent but your IT skills are sill in Stone Age.