mccPILOTLOG for Android

I’m a mellow guy and it really takes a bit to get me upset but this app is garbage. Honestly the support team is in Vietnam and once they do get back to you days later, they do not answer the question or provide any solution. I once spent over 10 days emailing them just to get a sync going. Not ONCE have I even had a seamless sync with my airline, always error message after error message. Then the software was not compatible with Android OS, then crew lounge came out but the process of switching over was a nightmare. Now, nothing syncs, getting in touch with support is a absolute nightmare, and I broke down this week and forked out the money for Log Ten Pro. LTP support emailed me back 10 minutes later, they offered to take all of my CSV files and import them for me. Just Grade A awesomeness. Honestly, as a career pilot, using this program for my logbook was easily one of the top 10 worst decisions I’ve made in my life. It is just an absolute horror of a company and for what, to save some money. The money savings is absolutely not worth the headache and stress from MCC. I literally cannot recommend enough that you etch your hours in stone with a chisel before using this logbook.

After paying for a lifetime subscription on the old software, they turn around and switch to a new logbook called crew lounge. They informed me that I’d have to pay another 113 euro to continue on the new supported software. They then they quit supporting the old software and basically torpedoed being able to continue using it. Don’t give these guys a dime. It’s not like the old software was very good to start with. It’s buggy and rarely functions properly. I’m sure crew lounge is garbage also

After ten days of emails regarding an input of total time from old logs, I am still at the starting point. Mcc removed the link for uploading ExCell files (.csv). This created an issue for this user and it seems they have decided to forever about it. I learned that some of the operations are in Vietnam and some in the Philippines. Boasting 24/7 service this is problematic because right away for the US they are already a day ahead. They always take at least 2 days to answer. So with English being the Official aviation language, it would follow that communication is the issue. The software is not intuitively easy to use. And while it offers features for almost any commercial pilot, making this work to provide simple log totals is overall very complicated. No platform can do everything for everybody. Now they call their suite “Crew Lounge”. That is one place where virtually nothing gets done. And it seems their software fits that narrative.

So I pay the money, only for them to say they’re changing it and not supporting my version. They kindly offered me the chance to pay again however, and continue paying via subscription. Please F%*!off MccPilotLog. MccPilotLog is clunky and had me searching through their manual a few times for stuff that should have been presented a little better. Syncing wasn’t reliable too, though, that may have been due to company server. I never could get my planned schedule to sync with my Mobile or Android. Every time the program started on my PC, it would list various run-time errors. Can’t recommend. I do hope they leave a nice response below. A cheery little note offering me another “ticket number” would make my day.

Don’t waste your time. It used to be ‘decent’ a few years ago, now it’s super glitchy. And definitely don’t waste money on the new version that they have out.