VBB Bus & Bahn for Android

The App works fine and the ticket was cheaper than buying over Deutsche Bahn. However, VERY IMPORTANT to know that tickets can’t be bought in advance & must be used within 4 hours of purchase. This wasn’t totally clear to me, despite the „please mind“ and „ok“ that has to be clicked before purchase. So, I ended up buying a ticket the night before my trip that I couldn’t use. Thankfully, the VBB Mitarbeiter were helpful & friendly and following an email exchange, I was reimbursed for the unused ticket.

It’s like night and day compared to BVG app (which I ADORE!). Why can’t they learn from BVG?

You cannot register unless you have a German number. (Activation doesn’t work) so if you are a tourist, you better buy your ticket from a ticket machine instead. Also, ironically, the app asks you to permit access to tour contact list. Why is that??

This App requires access to your contact (why?). In order to buy ticket you must provide not only phone number but as well DOB (why???). This app collects all important info about single person. I hope they protect their customer data!

The app now requires an account which you can only obtain with a German phone numbers. That’s incredibly rude to tourists and anyone else visiting. Might I say racis....