Air Canada + Aeroplan for Android

Simple and easy to use. I like the feature of seeing incoming flights to predict your flight times. Love it.

This app went through a lot of paces to get signed in. Only it doesn’t seem to recognize me so I can only say it failed for me badly

This app is wonderful & makes the process with flights seamless. It’s incredibly user friendly. The customer service however has been extremely disappointing & a horrible experience so far. Our bags until now are lost, it’s been 7 days since arriving in Zurich & we’ve heard absolutely nothing from air Canada. This is very unprofessional & has ruined our trip. Our return flight is in 2 days & I fear that our bags will be lost forever. No one has contacted us even if we’ve filed a report & obviously no update since the report was filed either. Air Canada definitely needs to get this resolved or I believe they will have many law suits coming their way as we are definitely not the only passengers to experience this. It’s a great airline, air plane & flights staff are wonderful BUT if you are flying air Canada DO NOT check your bags in!!

Every major North American airline (Delta, United, American) has baggage tracking - your app doesn’t! A few of these 3 will even show what baggage carousel your luggage is going to at the destination airport. I’m confident that there’re business processes which are tracking every piece of baggage and you have that information in your systems. You just didn’t care to integrate it into the app! It’s the failure of the IT team which wrote the requirements and manages the features and functionalities of the app!

I have a United airlines confirmation number, the flight is operated by air Canada but this number is meaningless to AC unless I CALL someone? How is this a good use of their short-staffed airlines time? And in 2022? Ridiculous. This is not rocket or plane science.