BVG Tickets for Android

This is the best and easiest public transit app I’ve used. Wish only some of the interactions and network requests were quicker. The animation is cute but too long

please do something about the “update and jump to ticket” error - the app tells me i have one ticket, but i need to “update” it, i do and the ticket disappears and i have to buy a new one. how many 3 euro tickets am i expected to just forget about?

Usually love this app. Seems the introduction of the 9€ ticket has also introduced some edge cases & bugs. I receive an error that I cannot purchase the monthly pass for May due to existing tickets in my wallet. However when I view my wallet there are no active or pending tickets which need to be used. Eager to purchase the new monthly pass! Also, each app update requires manual update then sign in again. Would be great to have background f updates & keep tokens valid for mobile devices!

I habitually buy 4-ticket packs, and in the last year the transactions have gotten longer and longer (1-2 minutes of the spinner interaction - I might as well buy physical tickets) and nowadays even fail. Today I entered the train trusting that this was about to complete and it failed (all on wifi), and I was on a train with fare control and was given a 60 euro ticket. The app says that I have purchased tickets using a past credit card transaction, but no record of this visible in the app, nor any tickets are visible in app. To emphasize: this was all while being connected to bvg wifi. The only conclusion is that using this service in its current state incurs serious risk of getting fined, not to mention inconvenience because of the length of the transaction. This service used to work well but as of now is effectively broken and should not be used for day to day tickets, and I’m probably out 60 eur because of it.

Never works.