Domiciliary Care Toolkit for Android

11 things about Domiciliary Care Toolkit

1. • Values and Behaviours covering; what are values; what is person centred practice and interactive exercises to test workers understanding; what is the difference between respect and dignity, what are the NISCC Standards of Conduct and Practice for Social Care Workers and scenarios to help explain what these mean in day to day practice.

2. The App has been developed and produced by the Northern Ireland Social Care Council (NISSC) in partnership with domiciliary care providers; Bryson Care and Extra Care, representatives from the Belfast Health and Social Care Trust, the Safeguarding Board, the Regulation and Quality Improvement Authority (RQIA), the Social Care Institute for Excellence (SCIE), the DHSSPS/DoH and Dementia Together NI/Delivering Social Care Change project.

3. This includes; the dos and don’ts for administration of medication and the NISCC Guidance on Administration of Medication, skin care (including pressure sores), infection control, hand washing, person protective equipment (PPE), safe food handling and why risk assessments are important and should be adhered to.

4. These are important areas of learning and development that all domiciliary workers should understand and put into practice to ensure the people they support (service users) receive the high standard of care they deserve.

5. • Service Areas and Pathways – this is a new section (added in 2016) and includes information on dementia, delirium and end of life care.

6. This enables the care worker to consider and reflect on the values and types of behaviour required for good and safe practise.

7. This section aims to help raise awareness of these important and complex conditions and to provide guidance to improve workers day to day practice.

8. • Service user health and well-being covering key information to help workers promote the health and wellbeing of the service users.

9. It reminds the care worker about the NISCC Standards, about person centred practices etc.

10. The App is a free resource designed to support domiciliary care workers and their managers.

11. The App also includes; scenario based exercises from practise and relevant videos and other information to enhance understanding and improve service delivery.