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I’ve used this app for a few years with great success and also good support from the developer. This past week it’s started crashing once the app was turned on for use. The developer answered the phone the first time I called me and offered a fix yet that hasn’t fixed the problem and thus this app is not operational. I’ve been respectfully (phone call only once a day, one text per day, one email per day) reaching out to the developer for the last two plus days and am hearing only crickets. I hope the developer is okay yet I’m kind of dead in the water with working my book of business and new leads.
I’m going one star because I have been using Mapview for 3 years now and most recently I have been having issues with trips not optimizing, the app closes randomly when doing various activities such as importing spreadsheets, optimizing trips, searching for names, changing filters, etc. These are the basics features that used to make this app the best for work. Unfortunately I have not received any response from customer support regarding my issues and now feel they are intentionally not responding to me. I will update or remove this review if these issues are resolved. Until then do not waste your money investing in the app, you’re better off going with free one. I’m paying $13/mo for an app that doesn’t work. Makes no sense.
Using this app was a game changer until this past week. It is impossible to use on Mobile. It opens and crashes. I have re-installed more times than I can count, to no avail. From one very unhappy user.
Needs more customer service. Great product
I love it except for one thing a lot of times when I sign in to my app it kicks me out automatically and I have to do it a number of times before I get to use it besides that this program is absolutely amazing.
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