My Highmark App for Android

I have large font type on my phone. I can’t see everything sometimes and there is no way to scroll or reduce to see the rest of the information within the app. Please look into this so others can get the full user experience.

Horrible Impossible to login or view any information

Have tried multiple times to save, to no avail. Contacted Highmark numerous times & received the same steps that don’t work and there’s no way to respond to message.

Very basic app

This app effectively shows me gibberish, with ‘explanations’ that simply repeat the gibberish. Worthless app; leaves my uninformed after wasting my time to sign up, get in, and peruse the available text. This simply reflects related worthless paper invoices. Bad info is bad info - whether you make it available digitally or hard copy. When billing a patient, the descriptions should be written in a way a non-medical human (e.g., the people you are demanding payment from) can recognize what medical service they need to pay for, so they can agree with confidence that they did receive that service and so are ok paying for it. My invoices are effectively gibberish. And when a patient - me - is confronted with literally dozens of documents from multiple providers for one single health event and being asked to pay thousands of dollars cumulatively across them, it should be unacceptable to all billers that I can’t understand what I’m being asked to pay for. I’d rate this a zero if I could. I came here hoping for help to understand the vast wad of medical invoices I have on my desk and it completely wasted my time. Plus I can’t pay here - would make much more sense to show an understandable invoice with a button giving me the immediate opportunity to pay it.