UPS Mobile Delivery for Android

I tried several times to sign in and it says my information in not in the ups system. But I can sign into my regular UPS app no problem.

The app is certainly better than previous, but it’s also a worse in others. 1. Manifest sorting is completely broken now. It won’t sort the way I want it sorted. 2. The map view should have a current location button that snaps to, and zooms in on, your current location. I have to always search for my location on the map, which is often hidden behind an overlayed stop point. 3. I have to tap a stop 5 times to open it. 4. If the app is inactive for 30 minutes, you get completely signed out. Why? 5. Using the app as a helper seems to bog it down as the manifest of the driver is constantly getting updated. App requires a reboot to un-bog it. 6. Multiple stops with the same sort numbers will often times overlap unhelpfully on the map. They should have different colors. 7. Accidentally being able to punch in as a full driver is possible, when it shouldn’t be. UPS’s systems have so much data being logged, that it should have the smarts to know what I should be punching as. At the very least, give a very noticeable confirmation prompt should the UPSer actually be punching in as something they are not. 8. Accidental punch ins can not be easily undone. I punched in as a driver and immediately proceeded to try to punch out. Problem is, the MDA wanted me to fill in some values, that I didn’t know anything about. Remotely punching is not possible either, because, well I don’t know why. I needed my driver to punch me out, so I could punch in correctly. If punching out as a driver needs info, provide the employee with the option to override the punch out lock, and provide a reason why it was overridden. 9. The freaking earpiece sensor is still being used pointlessly. Every time my finger gets close to my earpiece, the screen goes dark. Disable that, or provide users with the option to disable this. 10. Scanning with the MDA interrupts music playback. Absolutely no reason whatsoever that it should be doing that. 11. Punching in on one device does not punch in on another. I’m on the same Microsoft account, these work sessions should sync up on multiple devices. This would serve particularly useful for PVDs.

It’s horrible can’t even scan the packages consistently freezing

Let’s go through a regular workday: 1. Sign In: Usually works, typically slow. Twice now I have signed in and it has changed the entered SLIC, throwing payroll off. I’m also told that this doesn’t allow you to build a manifest. The fields on the sign on screen need to be slightly bigger for easy viewing and, it would be good to have the app save the info so it doesn’t need to be entered everyday, speeding up the process. 2. Building a Manifest: Roll of the dice, sometimes it starts building the list by package number and actually builds a full manifest with all required info, but mostly not. When I hit submit, I always wonder what I will get, if anything. When that doesn’t work, then I get to start scanning all over again, entering each address by hand instead of the system pulling it up. Some days, that only creates a placeholder with no information visible. Other days, it’s time for pen and paper. 3. On the Road: Sometimes I have info (a real manifest), other times I try to determine via personal knowledge and GPS searches, where the nearest (most efficient) deliveries are. But, many times I just end up going back and forth trying to figure it out. Then, sign in time again… will I get the manifest back? Will I get just the package placeholders with no info, will I get placeholders that tell me the addresses are now 6000 additional miles away, or will I get to scan and manually enter each package again at each stop? I have used the supplied phones and my personal phone, it doesn’t matter… Very frustrating when you are trying to do your best to meet the mission goals.

Use an Android 11 and the app works a ton better than a few weeks ago. My biggest issue is when adding new packages to manifest after submitting it can sometimes take 15-20 minutes to be updated to my itinerary. This usually happens around 4-6pm I guess when lots of people are doing it.