ecobee SmartBuildings for Android

This app won’t even log in anymore because it’s years out of date

It doesn’t list my company thermostats on the app. I’m able to view them from the web portal so they exist. Just seems to be with the app. I’ve reinstalled several times but no change. You can access the web portal via Safari. I would just recommend doing that instead of installing this app.

Great service for me. And support from my local installer was also helpful. I was Abel to eliminate thousands of dollars to pull wires for traditional out of date thermostats. Now it’s simple zoned and controlled. App works great on my Android and windows. The phone app is ok. For best results use a computer or laptop. Then the phone app is for basic notification. Computer app is far more detailed

So we have used the app for a month now. It’s bare bones. It doesn’t do half of what the ER app does. It needs a serious upgrade the consumer app has more functionality. Tech support is slow to respond, love the concept but the whole thing needs work.

How good is an app that doesn’t work and you can’t get qualified help from support to fix it? After multiple emails and calls, I had it with ecobee smartbuildings. Don’t waste your time on it.