Avail - Car Sharing for Android

Recently went on a four day trip and had no problems! Everything was very easy to navigate, both in person and on the app. I am also so so grateful that Avail allows young drivers and doesn’t charge any young driver fees, because without them I wouldn’t have been able to take this trip since normal rental companies won’t allow it! I would 100% use this service again :)

This app is very clunky, I’ve had nothing but issues with it from the start. Every time I’ve rented out my car, the reservation times have changed (without me initiating anything), so I’ve had to go back in and modify, which is a huge pain especially when the app rarely works. Customer support is helpful, but Avail only works consistently if you’re on your computer desktop. Have also had issues with receiving payment for sharing my car.

I never write a review but I need to do this on Avail, I linked my bank account and then I decided to unlink it and the app didn’t let me get it removed and then I contact support team to do so, at first they said OK we will send you OTP just give it us back as asked I did it right away and then asked for driver’s license I gave it and then said we can’t do it on our end you yourself have to take care of it on your end beside this I have got some more inconveniences from Avail so I highly recommend it for people who share their cars on it not to use unless they have nowhere else to rent out their cars

We left two vehicles in the Denver airport, Park DIA covered parking! We were gone for 14 days and both our cars were shared and received $240 compensation plus free car cleaning, free parking too. The process was fairly painless, the app is a little difficult to use. Overall I’m satisfied and I would recommend Avail to others if you’re flexible with other people driving your cars. This was the second time we’ve used Avail during vacations.

Tried booking a car for my trip this weekend. Uploaded my license, got approved, booked and PAID for my car reservation. 8 minutes after booking I got an email saying my reservation was cancelled due to ‘internal risk guideline failure’. I immediately called and asked why and customer service said they can’t disclose why I failed but I am no longer allowed to book a car through them ever again?? I asked to speak to someone higher up and was told there is no one for me to speak to and that they would just say the same thing. I asked for more specifics of this guideline and they said they look at my driving record. My driving record is clean so i’m very unsure of why I am permanently banned from renting a car through them especially since this is my first time. I’ve gotten no answers and now i’m concerned about them having my card information and feel i have to cancel my debit card just days before my trip. At the very least don’t take payments or card information until someone is fully approved ???