Speed Queen for Android

I use this app for my local laundry mat. It works to get the job done but.. they claim I’ll get “reward points” but I haven’t seen any of those in the past multiple visits I’ve used the app. I also tried to use the help button but every time I went on to it there was no way to send a message. There was no send button. They would ask what I needed help with and I type it out but when I hit return it didn’t work, or when I hit the done button it never sent. I tried sliding around on the page to find a send button but couldn’t find one. This app definitely needs some work on a few things. But other than that I’ve been using this app since this local laundry mat came up next to my house and it’s convenient when I don’t have cash.

Very clean & user friendly!!! Love it here west valley location!!!

I like the app, but I don’t think we should have to put a WHOLE 10 dollars on it… every single time I have to wash my clothes.

I’d give no stars if possible

Was using this app for the first time and it was fine, I couldn’t make a card or Google Pay payment due to some glitch, but I had some cash so used the machine at the laundry to add funds. Also was fine when I went to wash my clothes. The problem started when my clothes were nearly done, I go to tend to them and suddenly the app notifies me that another washer was now in use and debited $6 from my funds balance for it. But the machine in question was even running and nobody—including me—was even at it or using it. I contacted support, they said that even though their app took the funds they couldn’t do anything, go to the management of the laundry. The management of the laundry said they don’t control the machines for these transactions, that’s through the app. Since the app is the one that did the transaction, I’m holding the app responsible until otherwise credited for the lost funds. SCAM APP AND PLATFORM JUST MYSTERIOUSLY CAN DEBIT YOU & THEN SHRUGS AND TAKES ZERO RESPONSIBILITY.