MarcoPolo World School for Android

We have had this app for a few years and it was great. 5 stars, then today it stops my son in the middle of his learning and wants me to sign in again. It will not take my email, says it cannot find the account. There is no way to contact them without signing in! My subscription is paid up. This is unacceptable!!!! Update: What happened before, keeps happening. Once you sign in, you still cannot contact them. You can even search the web for ways, you will find sites that offer a way to contact them, but none of those work either. The content was great when you could get to it, but the IT department just can’t get it right. When the device is up to date, the app is up to date and you have fiber optic, more than enough bandwidth and everything else works…… the problem is this clunky app! ( this review format is running everything together )I found the way to contact them, hidden on the website!!! Hello, First I’d like to say that I have been a subscriber for several years now and after the 1st year, have always had constant problems with this app. I attempted to contact you and found nothing but dead ends. I originally gave it 5 stars. But it hasn’t worked correctly since the first renewal, and again you make sure that it is extremely difficult, almost impossible to contact you. I have updated the app and do this regularly, as well as keeping the device updated. We have fiber optic, plenty of bandwidth, the app gets uninstalled and reinstalled etc, etc, and everything else works accept this app! This problem occurs frequently! It keeps asking me to sign in and then it loads to the point of picking a subject and then just sits there until it crashes! You start over, only to have it happen again and again. Then it tells you your subscription has expired! MY SUBSCRIPTION IS PAID!! The way you hide is unacceptable. It should be easy to contact you! The “contact us” option should work even if you are not signed in and should not disappear once you do! Hiding the way to contact you at the bottom of the “terms of service” is down right dishonest! If these things do not change for better, I will be canceling the subscription. Shelley

We love this app. I think it has great information and it is engaging and fun. My issue is that I think the fart, burp, and toilet sounds are a little overdone. I have just been listening to my child play this and I can’t believe that I’m hearing a fart sound throughout the educational videos multiple times throughout each video. I am one who typically has no problems with this, and so if I’m having an issue with it, then that’s kind of a big deal. They are too frequent and pretty distracting. Maybe it’s to help keep the kids engaged in a subject by making it sound like an extremely flatulent classroom? I don’t know, I think it should be taken down a notch or ten… other than that, it’s a very cute app with a lot of fun information.

Unable to rate because the program won’t come up I installed it but it won’t come up can you help me .

I can’t get anything to work while trying to trial it, I even tried cancelling the trial and uninstalling the app, then re-trying it from both Mobile and Android. Waste of my time.

This app is ridiculous. I subscribed and was never able to get on. I try to log in and it would say invalid email but I try to create new account and it would say your email is already subscribed. Other small problem with app creation.