Wolt Delivery for Android

Perhaps the cities I visited from the US have better options than this unfortunate download, but this app is the most misleading thing I’ve ever seen. It will tell you an opening hours / timeframe for a certain place as well as a delivery range in a certain area yet refuse to let you place an order. When you go in person it turns out the place is open and taking orders yet the app interface they have doesn’t work - it would be fair to claim a one time issue / coincidence if it happens once or twice, but I’ve been in Europe for 1 month and the first successful non-scheduled order we place will be the first. Root for Uber eats because this doesn’t cut it

This is my first review and I had to make it for this app. The concept is great, but there are wayy too many glitches that it takes away from the convenience of the app. Every time I want to order, it says order failed, and I have to contact customer service and wait at LEAST 40 minutes to get the issue resolved. This isn’t only happening to me, but almost all other users of the app. By the time the I reach customer service and the glitch is fixed I could get my meal elsewhere.

Delivery times are always under estimated, deliveries scheduled 4 hours prior still come late. An automated system may block you without any notification and support cant unblock you no matter if you are right or wrong, even if you have 80+ orders with them. I wish i could give them 0 stars

Wolt is definitely the best food delivery app, but it could be even better by allowing the option to tip after delivery and after eating itself. Giving people the ability after good delivery/good food to be able to go back into the order and tip the courier could help everyone!

I’ve been using Wolt for my stay in Israel. For the first 3 weeks, it worked flawlessly and I absolutely loved it! However, once I saw the message “Failed to process card” after confirming the order, I was confused. I contacted support and they fixed it, and I ordered. Next time, it happened again. And the next time, once again. And again, and again, and again!! I now need to wait for over an hour to get anything on Wolt, regardless of how far away the restaurant is. I will now have to avoid using this service until the big problem is fixed once and for all. While it is convenient to have food delivered, I can go to a restaurant a mile away and be back before I would be able to get it using the app. PLEASE fix this now, it will benefit me and many others who are now very inconvenienced by this obvious glitch. I never complain, but this large of a problem is unacceptable.