Vogue France Magazine for Android

That’s my grievance!

I bought digital and paper subscription, and I can’t access digital account. The app doesn’t work, no one is answering my emails. Disappointed!

I subscribe through Google store and have been unable to access my account and any magazine issues for months now. What a waste of money

Have reloaded the app numerous times. Vogue.fr told me Google has to fix it. Very annoying I see I’m not the only person having this issue. I subscribe to multiple magazines and this is the only one with which I have this problem.

I’ve subscribed to Paris Vogue for two years. Everything was fine for 6 months- and then I would no longer receive my monthly issues. I’d paid in advance for the yr, so there were no problems with the payment. It just had the old issue and months went by. I contactedParis Vogue by multiple emails- no response- Finally, after 5-7 emails, I received a response in French, saying it’s Google Support that is causing the problem. LIE!!! I called and spoke to Google, they said there is nothing wrong with Google, my Mobile, it’s the Paris Vogue app and Google said they have no access to Paris Vogues app, to make repairs etc. So I emailed again to Paris Vogue for help. Just to let you know, I also subscribe digitally to: German Vogue, Mexican Vogue, British Vogue and Turkish Vogue magazines. I have NEVER had 1 problem getting my monthly digital magazine from them- not once! Paris Vogue really need to hire competent IT technical support and fix their constant problems. It is not acceptable that I paid for the issues and I never get to read them, or get them 3 months late. And they never one time apologized or tried to help fix their problem. Shameful