ZINIO for Android

******BEWARE******* Let me start out stating that ZINIO used to be an outstanding app. Have had it for a few years now. Having said that, there was an UPDATE regarding the app last week. The update screwed up my PDF feature. I would try and use the PDF and all the pages would be black. I tried an experiment, I did the update on my Android first and it was screwed up. I went to my Mobile. Before I did the update on my Mobile, everything was fine. Did the update, screwed up my Mobile. I sent a report to customer service regarding this issue. Basically after several emails to customer service, they stated they could not find anything wrong and gave me these 8-10 steps to do on every single magazine in my library. I I have a boat load of them. So, me the customer, now have to go through every single one of my magazines, do these 8-10 steps to fix the problem cause by their update. Not real happy about that and their lack of concern is a bit puzzling. After I get finished updating and fixing my library of magazines that I have purchased over the years, I will not be make anymore purchases from ZINIO.

How many times do I have to ask? Does anybody actually test the updates before you release them?

I have enjoyed RD for years. I look forward to each issue. I’m glad it’s available on my Android & Mobile for enjoyment anywhere. I look forward to enjoying Reader’s Digest in years to come. Thank you for the wonderful stories and cartoons over the years. I learn something new in each issue! LB Fort Collins, CO

I have tried the app today in multiple versions of iOS and all I get when I try to open the app is “The current version is no longer available. Please go to the AppStore and download the latest version” All the AppStore presents is your app listing with an open button. The app however WILL NOT OPEN. It only presents the same error. My updates page shows no available ZINIO updates and that this version is only about a week old. I am not even able to access downloaded content. This is 100% UNACCEPTABLE! Provide solution ASAP or refund every penny I have spent with you over many years as what I paid for has been taken away. Until this latest disaster and the fact there is zero way to contact directly I viewed your company as reputable and worthy.

ZINIO is frustrating and expensive. Difficult to download magazines. Keeps telling me something is wrong with my internet connection and “try later”. Nothing is wrong with my connection. My connection works fine with other apps’ downloads.