- REQUIRES ANDROID | Published by AUTISM PARENTING MAGAZINE LIMITED on 2024-11-13 | Category: Education
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After reading all the reviews, I still went ahead and subscribed because I figured it was worth a try. I was COMPLETELY WRONG! First off, the app does not work. I paid a year subscription to not be able to access any of the issues. After contacting their “customer service” multiple times and receiving the worst service possible, I have realized the best I can do is just to warn others, since their “customer service” will resolve absolutely nothing. After reaching out to them and letting them know the app didn’t work (trust me, I tried EVERYTHING they said I had to do) and asking if I can just get a login through their website instead, they stated I would have to subscribe (AGAIN - meaning paying additional money) for an online login. It makes no sense, I already paid and have received ZERO access to any issue. Complete scam and rip off. Unacceptable.
Similar issues with other users. Unable to download content via iOS. Signed up via web and was able to access content.
This app is horrible it will not let me load onto my device at all. It keeps popping up with a message saying connect to internet and I am. I can’t stand electronics.
It’s only one star cuz I can’t post this with out tapping a star I wish they had negative starts to tap! I’ve contacted the company on 2 separate occasions trying to trouble Shoot their app so I can read what I paid for.. I’ve gone down that rabbit hole so many times doing exactly what they say I need to do to to get access to the paid material. It doesn’t work at all.! When I asked for a refund they tell me it’s pass the 30 days refund policy. They refused the give me a refund they kept sending me on a wild goose chase to try to trouble shoot the app so they could say I was no longer in the 30 days. As a parent with autism children my time is valuable I so t have time for this ring a round bull crap. What makes me more angry they claim to understand and want to help parents with autistic children but they don’t. They are just out to steal your money!
It’s been so time consuming to access issues I’ve paid for on this app. Love the magazine, but not this Android app.
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