Propertyware for Android

I’ve been a Propertyware customer for over a decade and I have come to a point where I believe they have no competent backend support. I have over 800 units commercial, residential, etc. and I feel like over the years I have had to customize this software to a point where I should have just built my own. The website is a joke with the UX being in between a “New View” and the dated Web 1.0 view for years at this point. It’s not mobile friendly, which leads the customer do attempt to find a workaround by downloading the app. This app is a disgrace and I can’t believe I’ve been paying this company to maintain its skeleton crew and never improve Propertyware. Realpage’s focus is on other initiatives and I feel betrayed by what was a great step forward for my business in 2011. This product is now dated and I have just set up a demo with Appfolio. I’m so disappointed because of all the effort I’ve expended adapting my business to fit within the archaic constraints of Propertyware with hopes of regular improvement.

How is it that you can’t generate a work order from the app? This is a terrible system.

As property manager I’ve had all issues you can imagine with this app. I don’t get . There’s anybody reading all these bad reviews? Why they don’t do anything about it? This app is *%#¥

I don’t understand - property manager couldn’t figure it out - said to call support - how? Too much trouble. I just want it to work. I use the web based app. But to be honest, and this is coloring my judgement and review as well, but the web based app feels like I’m walking back in time 12 years. Suggestion for improvement - let users minimize or change the size of columns. I hate having to scroll multiple different directions in a webpage toget the info I am looking For - left right up down - like I’m entering a cheat code in a video game.

Tittle says it all . I was able to previously close work orders before the newest update. Now the screen goes blank after clicking on close work order and won’t let me do anything besides change the date on the work order. Then proceeds to kick me off the app and say internal server error.