APK (Android Package Kit) files are the raw files of an Android app. Learn how to install ticketmaster-buy-sell-tickets.apk file on your phone in 4 Simple Steps:
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No recourse or way to contact Ticketmaster when there are electronic problems; No accountability by Ticketmaster; process very one sided to protect profitability for ticket master and leave consumer struggling with any problems or issues
This app crashes a lot. I also do not like how they log you out after each and every update or if you hadn’t used it in a while. However that’s me personally that is what I do not like. The crashing is a more reoccurring problem as of late.
So I'm traveling to Vegas for an anniversary with my wife. I booked tickets for a show in July. While I was attempting to check out, the Ticketmaster app had an issue with my use of a VPN on my phone. I shut off the VPN and went to check out. I purchased but then was surprised to discover that the date had changed to January. I don't know 100% if the VPN switching caused the dates to change or if I made an error on the month. In the end it really shouldn't matter. I immediately contacted customer service. That's when the nightmare began. First off, there is no number to call. Everything is via email or a chat that takes an average of three to six hours between responses. I was willing to purchase more expensive seats, I was willing to pay more for the same seats, but under no circumstances was I allowed to exchange for the correct date. I was told I should sell the tickets myself to someone else and then use that money to buy new tickets but that they weren't responsible if I didn't get paid. This was not an option for me since my travel for the event was the next day. I have never experienced such awful customer service nor had a worse customer outcome from a known company. I feel like I've been defrauded $500. I literally cannot believe this happened. I will never use Ticketmaster ever again. I cannot recommend that anyone else use it either.
App won’t let me sell my tickets. Won’t accept any of my account information. Ridiculous!
No customer service. They have a MONOPOLY in this business. Markup is huge. They wont allow resale unless its thru them. I hate ticketmaster.
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