Renpho Health for Android

The product is effective & easy to use.

Everything has worked great for months but it keeps logging me out now. Today I could not even select the login button. I tried to reset my password to bypass but ended up in the same predicament but with a different password.

Love the scale; however, after the last app update the scale no longer syncs to Google Health.

I will be returning this tape measurer. In creating an account i kept getting a failure error. Reached out to the chat. I was told that there was a issue and they are working on it. Which is fine but when I asked how long it’s been down I was told “not sure” I asked for a estimated time of resolution and again was told “not sure” was asking to see if I should return the product if this is an on going problem. The support was rude and I will be returning the product based on not being able to set up and horrible customer service. I am a chat rep for another company and was so disappointed on the way the agent handled the chat. They need training on empathy and how to correspond with their clients.

It’s accurate and no any problem with the app and connection. Register an account,open App, turn on the scale, that’s it.