UpLift for Android

Can’t use most of the app. Blank screens, connection error messages, inescapable loops of “tap-to-open-the-thing-to-try-to-open-it-get-notification-tap-ok-return-to-thing-tap-the-thing-to-try-to-open-it…” Frustrating. Trying to use this app almost always makes me feel worse, not better. Maybe the content is good. I wouldn’t know.

The only part that made me feel better was when I deleted it.

This app is not designed for people who have problems that exist outside their own thoughts. It’s definitely not trauma-informed, and has no way to support people who try the exposure therapy it recommends. It doesn’t even have a way to determine what kinds of things a person is avoiding, yet still recommends exposure therapy. The responses from the program are not help and disregard user’s answers. I’m trying to live gracefully with a painful, degenerative illness. This app is NOT: -Trauma informed -Considerate of people with disabilities or living with other extreme circumstances such as abuse, civil unrest, or poverty. -Designed to give an appropriate response to input. Regardless of how you respond, it gives unhelpful prompts assuming your emotions are based on a “thought error.” Claims (sans source) that the majority of all low moods are based on thought errors. Based on what peer reviewed studies? This app does: -Make fun of you for having a low mood. It’s response to me feeling low today because I received devastating medical news was, “Did you call out of work today and stare at a piece of corn on the floor?” Then implored me to find the thought error on which my mood is based after I answered twice that my low mood is NOT based on a thought error. -Continue sending prompts after I deleted the app.

I loved the app but couldn’t access the sessions due to a glitch. I reached out to App support twice via email, the App Store, and on their social media page. No response. Download only if you really like throwing away $99.

I like the layout and how this app is supposed to guide you through CBT. I paid for the premium subscription to access all features and was really excited to get started! But there were a few app issues I would run into (like not being able to proceed to the next module after finishing the one). I emailed the support email multiple times with no replies for assistance with the issue. So after 2 weeks I canceled my subscription and deleted the app. Shame.