Magic Home-Smart Home for Android

Can’t get the app to connect my light bulb. Waste of timr

Have been trying for three days to contact them. No luck. If you have a problem you’re on your own. Good luck.

This is the required app for our broad link hub and our wistar blinds. The apps design is inconsistent and challenging to setup. Worst of all the promised integration with google home does not work. Google detects the devices, but is unable to control them.

I had to spend hours to connect this app to Alexa thru Skills & Games section. Then here is how i solved, Just so you know, 1-i deleted the app 2-re-installed the app 3-create new account use all lowercase when typing the email (it automatically capitalizes the first letter but i changed it to lower case) 4-use a simple password with no space (123456a) I dont know which step solved it but it worked. But most important of all is to select your region properly. If you are not sure, delete app and re-install and create new account by following above steps.

I have five WiFi smart plugs that use this app. The app walks your through the process of adding bulbs and everything is easily integrated with Alexa so I rarely use the app. I’ve used it a few times since to set up timers for the bulbs, they are all outside, furthest from the router. Even when a bulb goes offline, the bulb will still turn on and off because of the timer and the bulbs are pretty easy to get back online. All you have to do is switch them off for a few seconds and then switch them back on again, that usually goes the trick for me. I have yet to reset the bulbs due to connectivity issues. The app is pretty similar to other smart device apps, so if you’re familiar with one, this one won’t be too hard to navigate for you.