Moe’s Southwest Grill for Android

Moe’s charged a service change for ordering from the app for TAKE OUT! I thought automation helped companies save money. What’s next, service charge for using credit card reader machine in the restaurant?

As of 7/6/22, it took me 30 min to order on the app due to the following bugs and issues: 1) Ordering a Power Wagon (kids taco) is impossible as there is no option to select hard or soft taco. If you try to add one anyway, you get an error that you need to select hard or soft taco… 2) Got an error trying to place the order, telling me my Moes was unable to process the order. After tinkering, this error was because I selected curbside pickup. Changing to the pickup station seemed to fix this. 3) Not all items are available on the app, such as cucumbers and tomatoes, both of which I know are in-store. Bonus 4) After all this trouble, Moes charges an upcharge / extra fees for using their app (who else does this?!) We love Moes and eat there many times each month, but the app is frustrating!

The food is really good but I call Mo‘s corporate and ask if tortillas are free they say yes I walk into the store they say $.75 complete bull crap

Trying to get a meal for Moe’s Monday and need to add a drink and side. Wouldn’t be a problem if there were drinks to choose from. So I can’t submit my order because when I add a side and drink to make a meal, the drinks don’t show up for me to select.

I’m general, the app performs adequately, however, you can not use a Moe’s Gift Card as a form of payment in the app. I have a difficult time understanding how such a simple and common practice isn’t a function in a modern restaurant app. I use more than a dozen restaurant apps that all have this feature. Come on Moe’s, get with the program!