3CX for Android

Calls show up as a missed call and will not ring to the app. Worked for a long time, then had to reinstall repeatedly to get calls, now nothing.

I never used to have issues with this app but for the last few months it will not keep people on hold for more than 1 second.

The app didn’t prompt for permissions until I was already in a call. It should’ve prompted for all the permissions necessary prior to making that call

3CX app will not ring for incoming calls from our extensions or outside calls. This started happening with v18 update 5. Mostly affects Google Android users. Really hasn’t worked well with any Samsung devices. Used to work great… someone has some work to do.

My company has been using this app since the start of the pandemic for everyone to work from home. I really enjoyed working from home and this app a lot at first because I could have my AirPods in to answer calls leaving me hands free to type. However since I updated to IOS 16 there are definite issues. I thought it was my original AirPods or my Android 12 at first, but I’ve upgraded both my Android and AirPods and I’m still having issues. Customers are constantly telling me that they can’t hear me, my connection is breaking up, or that I sound muffled. Additionally if I use without AirPods, my phone does not go dark like it does with regular Android calls. However if I call someone outside of the app it’s crystal clear. Not sure what’s happening, but someone better fix it because I really don’t want to go back into my office.