Rapidus Driver: Deliver & Earn for Android

Put simply, don’t waste your time. Explore your potential and skills with a different provider / delivery company who will appreciate your hard work and treat you with the respect you deserve. I provided nothing but 5 star service to customers with documentation to prove it. Their “driver support” on the other hand is disgraceful. But what can you expect from a company that uses third world support from outside the US. Lost in translation is just the beginning. Ohhhh and if you’d like to file a formal complaint against one of their agents they will NOT identify themselves so you can contact a supervisor. Not even a first name or agent number! If you fit into their little box and don’t question their cancellation of jobs while in route, loss of income by not being compensated properly for wait time, or do what your told if a delivery goes wrong and don’t ask for proper compensation to drive 35 miles back to the original pick up location while sitting two hours in traffic for $30 bucks, well……this job is for you! When you don’t fit in their little box, their upper management will manufacture “complaints” yet won’t give you any information related to such complaints even after you request it 5 times via email and suspend you for complaining. Even contacted the CEO and Co-Founder Alex Prokhorenko of the company to express how I was being treated by his staff, thinking he might actually care about how his company is being managed, and how they treat drivers, he didn’t seem to care much at all. He seemed more concerned about my bad review/rating of his app / business even after providing him direct documentation and screenshots of his staffs malicious behavior. Consider yourself just an expendable cog in the wheel.

Run. Run as fast as you can to the next gig app that will pay you more, treat you better, and not threaten to pull the plug every five seconds. The customer journey is a joke. Save yourself the hassle.

They have you drive far to pick ups then cancel the delivery when you get there or more than half way there then don’t pay you. Support never answers the phone when they mess up and it’s their fault. They didn’t pay me for a few deliveries then blocked from calling and emailing them when I tried to confront them on it. This is a fraud business.

Not available in Washington DC, area yet

You guys made me drive for more than 40 minutes to pickup a package that was already picked up by someone else. Wasted two hours of my life and 80 miles worth of gas without any compensation. Stay away from this app! By the way you can’t even call the support if you have an issue with a delivery