Deck Heroes: Legacy for Android

I have played this game for 6 years, and have invested many hours and a great deal of money supporting this developer; as have many many others. The customer service of this company (IGG) is far below even average standards, certainly as it applies to Deck Heroes Legacy, and IGG vacillates between disregarding and disrespectful of their Legacy customers. While individual customers have spent tens of thousands of dollars on Deck Heroes Legacy, IGG has methodically destroyed the content of this game, achingly slowly, one piece at a time as players helplessly stand by watching their investments and entertainment be ransacked. Take a look at the last update and how little was added. The previous update was about a year or more prior. These update notes do not indicate what has been taken out of this entertainment. Continued

I deleted the app accidentally, and when I went to redownload it I couldn’t unless I added a payment method.

The app freezes after it’s opened. Loading hour glass just spins and you can’t to anything

Really enjoy the game I just really wish there was an offline type of play mode that allows you to have everything at your control, with costume play… allowing you to have fun against against explore and trials just to see how strong you can make your decks. The only thing I dislike is how this game is basically pay to win and still requires a decent stack of luck on what type of heroes you pull from altars and stuff. But the idea of having every hero, every card available to you with all tunes etc would be fun considering the amount of dedication it takes to be very good at the game. I really hope someone sees this because it would make the game so much better. Maybe even when you reach a certain level unlock it?? Just so that people won’t download the game just for that aspect?

I played this game around a year after it had released , it was a great game. There would be events that helped f2p players out and spenders as well. Players would get lots of 5 stars from the altar for some reason form daily coupon. I stopped playing for three years and started playing again during quarantine. My experience changed drastically, the game’s creators barley touch or care about it anymore, there’s no events happening anymore, and all of the players who played this game for years are just stuck at the top while the newer players are stuck at the bottom fighting against some of the strongest players who fell down the ranks as they quit the game. The maps rewards are bellow mediocre when this game’s entire system revolves around a gacha system that doesn’t even disclose rates on getting good creatures. The game itself is bad for all players ,especially free to play players who can’t get any rare five star creature since it’d cost them to spend around 2 - 4 years worth of daily login gems. The game is still fun to play but after getting around level 40-50 you are forced to do nothing for weeks to months due to the drastic power increase in enemies.