Maven Clinic for Android

I tried a few pregnancy apps, and Maven is by far my favorite app. The educational content is great - user friendly, actionable and clinically sound - and feels perfectly timed to what I'm experiencing. The app itself is really pleasant to use. I also appreciate the access to experts. I've been able to connect with a dietician and PT when I've had questions, as well as a care navigator who helped me understand how to use the app. The PT was really appreciated - there was a 3-4 week waitlist to get into a pelvic health therapist locally, but I was able to schedule with a MavenPT for the next day. I’ve also benefited greatly from the lactation support (thanks, Susie!!) since the baby came. We have access through my husband’s employer, and I’d encourage all employers to offer it. Not only did it improve our pregnancy experience, we saved so much time from not having to travel to/from appointments (I.e., we took less time away from our jobs), and we saved healthcare costs by not having to see specialists in person.

Started to use this app while I was expecting. It connects with providers who are caring and love the capability to schedule quick virtual consultations/sessions with them. They had amazing virtual classes which were very useful right from understanding labor & delivery to post partum and new born care.

App recommended a provider who was only 21 and under, it was a pediatrician but why would the app recommend a provider to me unless it was a fit? Made appointment only to have to pay $ to message back the provider asking if I was 21 or under or had a child. You want extra $ from me to answer a question for the appointment? Absurd. Then canceled appointment because they do not see anyone over 21. No refund because appointment was made same day and not a 24 hour cancellation. As a convenience app and health care model you’d think they’d know people are making appointments same day or less than 24 hours out as issues arise.

The app is a little glitchy and doesn’t always load but the idea could be helpful. The initial meeting went great and I wish I had, had the app earlier in my post partum journey.

The content on the app is informative and relatable but the tech is bad. When you click an email to read an article, you have to log into the app EVERY time and once you do, the article you clicked doesn’t populate. So it’s hard to get to the content you actually want to read.