About Freshdesk

Freshdesk is a Business app by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED. Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS.

is Freshdesk free? Freshdesk is free

Freshdesk Screenshots

Download and install APK on Android

How to setup Freshdesk APK:

APK (Android Package Kit) files are the raw files of an Android app. Learn how to install freshdesk.apk file on your phone in 4 Simple Steps:

Download the freshdesk.apk to your device using any of the download mirrors.
Allow 3rd Party (non playstore) apps on your device: Go to Menu » Settings » Security » . Click "Unknown Sources". You will be prompted to allow your browser or file manager to install APKs.
Locate the freshdesk.apk file and click to Install: Read all on-screen prompts and click "Yes" or "No" accordingly.
After installation, the Freshdesk app will appear on the home screen of your device.

Is Freshdesk APK Safe?

Yes. We provide some of the safest Apk download mirrors for getting the Freshdesk apk.

Freshdesk v9.7 APK Download Mirrors

On iTunes: Free On iTunes

Mirrors: Download for Android

Whats new in v9.7

Release date: 2024-11-06
Current version: 9.7
File size: 150.83 MB
Developer: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Compatibility: Requires iOS 10.0 or later. or Android KitKat 4.4, Lollipop 5.0, Marshmallow 6.0, Nougat 7.0, Oreo 8.0, Android Pie 9.0, Quince Tart 10, Red velvet cake 11, Snow cone 12 or later versions

11 things about Freshdesk

1. Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

2. Manage your support - Set priorities, assign agents, change tickets statuses.

3. Streamline customer queries from multiple channels and answer them easily from your phone.

4. Delete tickets and block spam right from your phone.

5. Deliver exceptional customer support on the go.

6. Prioritize the tickets that need your attention with filters before responding.

7. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS.

8. Access all tickets available to you.

9. Race through routine actions with one-click scenario automations.

10. Stay informed about all updates and changes with push notifications.

11. Get a quick overview of your helpdesk.

Apk Mirror 1: : Download APK

Freshdesk Reviews

Buggy merging tickets

UI is a bit buggy when joining tickets. Though the action is carried out (tickets are merged), UI is endlessly stuck in a progress screen.

~ By ThisIsMeAgainAndAgain

The worst technology decision we ever made

There’s SO many bugs. Where could we possibly start. And the support software’s support team is impossibly unhelpful and incompetent.

~ By DontMakeMeFillInThisField

Filters

Can you guys add filtering by groups and unresolved tickets?

~ By Alex03311

Does not appear to be made by people that use mobile phones

URL schemes--why would an email notification link take me to the website instead of correctly landing me in-app via redirect? Makes the phone app near useless

~ By narfo

Filter by Agent

You used to be able to filter tickets by the agent they are assigned to, it seems that the option is no longer available making it a pain to scroll through tickets. You can filter by see my open and new but scheduled / pending tickets do not appear. App used to be great, now, not so much.

~ By anvrzzzzzzzzz