Freshdesk is a Business app by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED. Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS.
APK (Android Package Kit) files are the raw files of an Android app. Learn how to install freshdesk.apk file on your phone in 4 Simple Steps:
Yes. We provide some of the safest Apk download mirrors for getting the Freshdesk apk.
1. Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
2. Manage your support - Set priorities, assign agents, change tickets statuses.
3. Streamline customer queries from multiple channels and answer them easily from your phone.
4. Delete tickets and block spam right from your phone.
5. Deliver exceptional customer support on the go.
6. Prioritize the tickets that need your attention with filters before responding.
7. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS.
8. Access all tickets available to you.
9. Race through routine actions with one-click scenario automations.
10. Stay informed about all updates and changes with push notifications.
11. Get a quick overview of your helpdesk.
Apk Mirror 1: : Download APK
UI is a bit buggy when joining tickets. Though the action is carried out (tickets are merged), UI is endlessly stuck in a progress screen.
There’s SO many bugs. Where could we possibly start. And the support software’s support team is impossibly unhelpful and incompetent.
Can you guys add filtering by groups and unresolved tickets?
URL schemes--why would an email notification link take me to the website instead of correctly landing me in-app via redirect? Makes the phone app near useless
You used to be able to filter tickets by the agent they are assigned to, it seems that the option is no longer available making it a pain to scroll through tickets. You can filter by see my open and new but scheduled / pending tickets do not appear. App used to be great, now, not so much.
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