Epson DocumentScan for Android

The hardware that I’m using to scan is a beauty and very efficient but the software that requires it to run is like it was made by mentally impaired monkeys. Need to close and reopen several times for it to just scan some documents through Wi-Fi connection through phone.

I received my scanner thinking it will connect automatically. Not realizing I had to do several things to have it connected without the router from home or the Wi-Fi. It was very frustrating. The lack of instructions how to troubleshoot connectivity would make a person return the scanner and call it a day. Thank goodness for persistence. After reading some of the reviews that people are having the same issues with similar scanners and their troubleshooting attempts have helped me tremendously. Thank you!!! These should be added to the manual. I know this is not the Epson website but reading your reviews helped me to connect my scanner. Thank you again!!! Now to leave a review on Epson site..lol have a great day 😊

Finally found a solution by searching online I finally was able to scan something. It took about 37 steps but the kicker was turning off the cellular service on the phone. Turning off the cellular service. Really? Come on Epson. Very unproductive.

So a lot of people saying it’s not working. What works for my Android 13 max pro running 15.3.1 is to go into the settings tab then scroll down until you find the DocumentScan tab, turn off cellular. Then it should scan. Was very annoying cause you can connect to the scanner. But it would get stuck searching when you want to scan something.

I can never get this stupid scanner to connect to my network. Every time I want to use it, It turns into a big ordeal. I want to throw it out the window. So frustrating. I was so excited to get a nice scanner and it never works.