Zoho Desk for Android

11 things about Zoho Desk

1. The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.

2. Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

3. Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.

4. Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

5. Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

6. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

7. See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips.

8. Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

9. We're always working to make your Zoho Desk mobile app experience as smooth as possible.

10. Put your customers at the heart of your business, even when you're on the move.

11. If you face any issues, write to us at [email protected] and we'll get back to you right away.