Telegraph Puzzles for Android

When I initially subscribed to Telegraph Puzzles, the App worked fine except I was unable to access older puzzles, always getting a message indicating I was offline, which wasn’t the case. I was okay with that; however, 2 months ago (10/23), the App suddenly stopped working, giving me endless “Oops something went wrong”messages on both the Android and Mobile version. I contacted customer service and the tech did a soft reset for me, but it didn’t work. Now, 12/23, the Mobile app still doesn’t work, giving the same error messages. The Android version works partially. I still can’t access older puzzles and the Appdoes not update the puzzles daily. I randomly get a new puzzle and often get puzzles I’ve already completed days earlier. Please fix this so I can use my subscription!

Good app for accessing the puzzles, but it’s got many bugs and performance issues, most of which culminate in a whirring circle with no ability to do anything. I haven’t yet managed to end a Panagram puzzle manually without the app hanging up, and today’s Cross Atlantic is simply a whirring circle with no other buttons on the screen - only option is to shut down the app and restart. Selecting a new box in a crossword or sudoku is slow and requires a pause before you can enter a letter/number. Plus, the keyboard is not as responsive as the regular iOS keyboard.

i enjoy the puzzles, but there are a lot of bugs in the app and it’s not very user friendly. every time i complete a puzzle, i get stuck on what i’m assuming is supposed to be a completion page, but it never loads, just keeps spinning and spinning. when doing the plusword/crossword/etc, even when the option to “skip filled in squares” is turned on, it won’t skip any first/last letters of the word, which kinda defeats the purpose. it also doesn’t skip over already completed words/clues, even when “hide completed” is turned on. the puzzles are fun, but the app isn’t very functional

When I first opened the app, something popped up about turning my iCloud drive on and the app didn’t load. After turning it on in settings and reloading the app, it went through the 14 days free trial without asking for any information. There are plenty of different kinds of Crosswords puzzles, 3 different Sudokus and a Kakuro that changes every day. The Crossword puzzles might take some googling to solve. The Sudokus and Kakuro make sense and are enjoyable to solve.

Any attempt to do anything on the very first page, log in / start free trial, im met with "internal error please try again later" for any action attempted after trying again later and being met with the same error ive given up.