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I have not been able to refill my meds on the app for roughly 3 years. The copay always shows as $1,000 or $200. I do not have a copay. App tech support nor representatives have been able fix the problem. So I always end up having to call.
Application error: a client-side exception has occurred (see the browser console for more information). Useless
App very hard to get working and sign into. Takes forever when I’m trying to log in to re order my medicine. It’s horrific. Other specialty pharmacies I’ve had to use their apps worked lots better than this one. Consider how big OptumRX is I’m very surprised in the poor performance of their application
If I could give negative stars, I would. This app is HORRIBLE! It’s slow, constantly gives you “application error” messages, and half the time doesn’t even load. It’s incredibly frustrating.
Garbage app, poorly designed. One day you can log in, next day you don’t have an account. When it does work, you fill out meds you want to refill, confirm address but somehow they always have to call you…pointless!
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