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Every single time I want to read or reread an issue I am have to go to go to my account, restore and download the same issue Iâve already downloaded once and maybe many times if I donât read the issue in one setting. I canât even login to my account, as it wonât accept my email. Also, I canât find a way to get the app to stop my auto renewal. Iâve called for help and just get the run around. A great magazine, but a stupid app
Fine Gardening Subscription clearly states âYour subscription also includes access to digital editions.â They conveniently did not mention the fee for each online edition is $7.99 TOO BAD AND BUYER BEWARE
Whatâs the point of purchasing an all access digital subscription + archives when the app only allows you to see current issues?
If I could give a 0 star review I would, not only is the app unusable, but when you try to contact the magazine customer service, you will meet the rudest agents ever. I paid for an all access subscription, it includes, the print version and access through any digital device that support the app. I had been getting the printed magazine, but when I tried to open it from my cellphone or Mobile, the app system want me to paid per each item. Even as Iâm logged with my email and password, it still wants me to paid separately per issue!!! Tired of it, I decided today to contact customer service.. As my call was transferred to the Online Subscription Deparment, this agent who goes by Keith, said âwell Iâm sorry if you canât read your subscription online. If you would like to cancel your subscription I can do it now.â I did cancel this rip off magazine scam
The app on my Mobile has been a big hassle and disappointment. It doesnât seem to recognize my subscription (which is âall access,â so includes full digital archive and the print mag). Iâve emailed customer service and am hopeful someone can fix this.
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