UPMC Health Plan for Android

Don’t switch to upmc. They’ll lie about medication coverage to get you to switch and then will deny your prescriptions.

When I try to use the “manage premium payments” link on my account page, the app freezes and becomes unresponsive. This has happened for several weeks now each time I try. I have had to pay over the phone. It would be great to have the link functioning. Thanks.

I sent a message that ai was disappointed the upcoming change to OTC card STILL does not take into consideration those of us who do not drive. I then receive the scripted response and it says I can “Add a response” in 5 days. But there’s no way to do so! So I have to start this process all over again. Frankly getting fed up with the disabled who don’t drive being ignored. Not everyone on Medicare is over 65. Some of us are legally disabled and UPMC is failing us.

Due to ‘privacy’ I cannot access my children’s info and claims. I created a new login for one of my kids to attempt to view it this way. When logging in through his username I get a message that states he does not have access with his current plan. I’m assuming because he is a minor! This is very frustrating.

Thank you for fixing this. Ordering prescription refills is a breeze now. :) The app seemed to work well for me until recently. I used to be able to refill my prescriptions with Express-scripts though the app. Now when you click on the “Search the Formulary” or the purple box “Refill a Prescription “, it just reloads the page. I’ve had to call Express-scripts to order refills which is an added annoyance. Please fix.