Whats new in BeyondTrust Support v2.2.19
6 things about BeyondTrust Support
1. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console.
2. • Screen Co-Browsing – Support reps using BeyondTrust can see the same web sites and web apps that the end user is actively viewing on their mobile device, offering immediate guidance to troubleshoot the issue.
3. • Secure Session Chat – Use BeyondTrust to chat in real-time with mobile users to better understand the issue, transfer files, and view the device’s system information.
4. • Screen Snapshot Viewing – End users can share captured screen shots of issues with their support rep, to further collaborate on the challenges they may face with their mobile device.
5. • Push Web Updates – Support reps can push URLs to end users containing key status updates and system configuration profiles to rapidly resolve the issue.
6. Note: The BeyondTrust iOS Customer Client works with existing BeyondTrust installations with version 15.2.1 or greater and support sites with trusted CA-signed certificates.
- Release date: 2024-05-28
- Current version: 2.2.19
- File size: 18.62 MB
- Developer: Bomgar Corporation
How to setup BeyondTrust Support APK:
APK (Android Package Kit) files are the raw files of an Android app. Learn how to install beyondtrust-support.apk file on your phone in 4 Simple Steps:
- Download the beyondtrust-support.apk to your device using any of the download mirrors.
- Allow 3rd Party (non playstore) apps on your device: Go to Menu » Settings » Security » . Click "Unknown Sources". You will be prompted to allow your browser or file manager to install APKs.
- Locate the beyondtrust-support.apk file and click to Install: Read all on-screen prompts and click "Yes" or "No" accordingly.
- After installation, the BeyondTrust Support app will appear on the home screen of your device.
Is BeyondTrust Support APK Safe?
Yes. We provide some of the safest Apk download mirrors for getting the BeyondTrust Support apk.
Download Mirrors
Reviews
-
Great for remote Support
Connecting was very easy for my client to understand and it helped me get them up and running!
~ By Bomgar MSP User
-
Crashes
The app connects to the console. However after the user broadcasts their screen it freezes up on the agent console side.
~ By Rombry09
-
Does not work on iOS 14
App fails, never connects and crashes immediately
~ By Eclipse311
-
iOS 13
Support iOS 13
~ By Pence755
-
Upgrade Appliance to 18.2.7 and then it worked on iOS 12
We had no problem getting it to work with iOS 11.
iOS 12 would work if we followed the guidance for iOS 11 but did not work for the guidance for iOS 12
We upgraded appliances to the latest 18.2.7 and now the iOS 12 guidance works and is much less cumbersome to initiate a session with a simple click of the screen sharing icon within the app.
Thanks!
~ By Bomgar Customer
Alternative Apps like BeyondTrust Support
More apks by Bomgar Corporation
