BeyondTrust Support for Android
- REQUIRES ANDROID | Published by Bomgar Corporation on 2024-05-28 | Category: Utilities
Rating 3.2439
from 41 Votes |
$ Free
- REQUIRES ANDROID | Published by Bomgar Corporation on 2024-05-28 | Category: Utilities
BeyondTrust Support is a Utilities app by Bomgar Corporation. You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to be more productive while mobile.
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APK (Android Package Kit) files are the raw files of an Android app. Learn how to install beyondtrust-support.apk file on your phone in 4 Simple Steps:
Yes. We provide some of the safest Apk download mirrors for getting the BeyondTrust Support apk.
1. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console.
2. • Screen Co-Browsing – Support reps using BeyondTrust can see the same web sites and web apps that the end user is actively viewing on their mobile device, offering immediate guidance to troubleshoot the issue.
3. • Secure Session Chat – Use BeyondTrust to chat in real-time with mobile users to better understand the issue, transfer files, and view the device’s system information.
4. • Screen Snapshot Viewing – End users can share captured screen shots of issues with their support rep, to further collaborate on the challenges they may face with their mobile device.
5. • Push Web Updates – Support reps can push URLs to end users containing key status updates and system configuration profiles to rapidly resolve the issue.
6. Note: The BeyondTrust iOS Customer Client works with existing BeyondTrust installations with version 15.2.1 or greater and support sites with trusted CA-signed certificates.
7. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to be more productive while mobile.
8. You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client.
Apk Mirror 1: : Download APK
Connecting was very easy for my client to understand and it helped me get them up and running!
The app connects to the console. However after the user broadcasts their screen it freezes up on the agent console side.
App fails, never connects and crashes immediately
Support iOS 13
We had no problem getting it to work with iOS 11. iOS 12 would work if we followed the guidance for iOS 11 but did not work for the guidance for iOS 12 We upgraded appliances to the latest 18.2.7 and now the iOS 12 guidance works and is much less cumbersome to initiate a session with a simple click of the screen sharing icon within the app. Thanks!
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