Honolulu 311 for Android

The app reflects Honolulu county government as a whole… antiquated and ineffective. The app needs an overhaul, better servers to facilitate its advertised capabilities, and the actual workforce to respond to the requests inputted by the public-at-large. Who am I kidding? It’ll never happen.

I’ve been using this app for years and it’s been mostly good for what I wanted to do. For the last couple of days though the app gets stuck at the DoIT splash screen and I can’t get to the actual options to file a report. This is very frustrating. I think maybe some server may be down or something broke with the iOS change over because the app hasn’t changed and my internet connection is fine so something else might be broken on the server end. In any case, please fix. There’s a few things I’d like to report need fixing in Honolulu.

Submitted over 7 request for 2 abandoned vehicles on my street, while a few blocks down, I see fresh abandoned vehicle signs on a dozen vehicles. Infrastructure my _ss!

User friendly even a caveman can do it.

Keeps crashing so I have to restart my Android. Yes, my O/S is up to date. Filed request to report broken streetlight and they “closed” the request without replacing the light. One week later, still in the dark.