Brinks Home | Protect America for Android

Brinks, this is your bug. Other people has the same issue. FIX IT!!

You’ll not find a worse app on the App Store. This is, without a doubt, the most worthless app of it’s kind ever created. Constantly says it’s offline, when in fact it isn’t. They don’t update the app, the live chat feature is now a text message to a phone number that they don’t reply to you quickly enough to be of any help. Don’t waste your time on this piece of junk app.

This is crazy that we have to set off Alarm system because the App the goes along with it never works. The funny part was I needed to update my CC and Brinks stated to in the letter instructions for the mobile app. Guess what! It can’t even do a simple command as updating my credit card it just spins like it always does when opening this app. Since Brinks has taking over from our original company Protect America as far as I’m concerned it’s gone down hill from day 1. I can’t wait until this contract expires

“System offline” every time. We can’t disarm it and we have to just set the alarm off and run to the physical base to turn it off before police communication gets sent out. It’s worse when you have physical leg pain and have to do this each time. I’m about to send you guys my medical bill for that.

When l log in, the bar either says offline, or disarmed when I know it’s armed. And I never seem to be able to disarm from my phone when entering my house. Pretty useless other than the camera, which I do appreciate.