Clover for Android

Clover consistently fails to place order on both web and app versions. Web version won’t take a magic link to login. App won’t take a payment card and fails to offer PayPal. I’ve never gotten it to work. I can only assume the positive reviews are planted or it doesn’t work in Northern California.

I don’t know what happened with this app, but I can’t use the app in the store because it won’t open. Can’t access the website either. The only way I can see my points is by the return iMessage I receive after submitting my codes. When I click the link, it just flashes and nothing happens.The store can’t use this information to credit my rewards. I need to know how to use my points in the store if I can’t access the the app. If there is some way to print out the barcode to take into the store, that would be helpful until whatever is wrong with this app is fixed! When I tried to go to the website to report the problem, it asks for an email address. I did not set up my account by email, but by phone number. This is very frustrating!

PROBLEM: CLOVER ONLINE ORDERING APP APP WILL NOT ALLOW CUSTOMERS TO ADD AN ITEM 2 TIMES WITH DIFFERENT MODIFIERS. CONTINUES TO SAY "UPDATE" EXAMPLE: customers adds the latte item with the caramel modifier to cart. NEXT --- they want another latte but this time they select the chocolate modifier. The only option the app gives you is the "UPDATE" button. When clover software is updated business owners should be made aware and not find out via customers!! Besides updates shouldn’t mess with the way the business created the menu items. We have two locations and were just made aware of this horrible update by a customer this morning who was forced to place his order in 2 separate transactions. Please fix this atrocious update immediately so our customers aren't having to jump through all of these hoops simply to order their morning coffee. And so my business doesn't lose any sales due to the inconvenience if it hasn't already. It is a fact that in this day and age convenience = sales. Things like this are sure to have a drop in my numbers as if it isn't hard enough to survive in an economy like this as a small business. I certainly hope that you all can understand the importance of this issue and get it resolved immediately.

PROBLEM: CLOVER ONLINE ORDERING APP APP WILL NOT ALLOW CUSTOMERS TO ADD AN ITEM 2 TIMES WITH DIFFERENT MODIFIERS. CONTINUES TO SAY "UPDATE" EXAMPLE: customers adds the latte item with the caramel modifier to cart. NEXT --- they want another latte but this time they select the chocolate modifier. The only option the app gives you is the "UPDATE" button. I was just made aware of this horrible update by a customer this morning who was forced to place his order in 2 separate transactions. Please fix this atrocious update immediately so my customers aren't having to jump through all of these hoops simply to order their morning coffee. And so my business doesn't lose any sales due to the inconvenience if it hasn't already. It is a fact that in this day and age convenience = sales. Things like this are sure to have a drop in my numbers as if it isn't hard enough to survive in an economy like this as a small business. I certainly hope that you all can understand the importance of this issue and get it resolved immediately.

Love the app and convenience of autopay when I’m checked in, but I cannot tip. How do I fix this? Is there something I can set up on my app as a customer, or does the vendor need to activate something to enable this feature. (If I still need to carry cash to tip, it defeats the purpose of a clash less app…)