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This app has a lot of potential but: 1) Creating custom workouts is a pain (reordering the exercises) 2) Needs to support landscape orientation for tablets 3) Only supports one goal 4) The “Request a Trainer ” form is broken These issues shouldn’t be too difficult to address but they cripple the app for me. Hopefully they’ll be addressed in the next release.
Had to cancel my membership since this stupid app made the book class button disappear
signed up February of this year for Crunch Fitness in Murrieta CA. When I joined I was offered a free session for a personal trainer. I took the offer and after which I wanted to start sessions with the trainer. Now the trainer had told me that I would pay as I did the sessions. Now fast forward a few months I have left murrieta and moved to another city. I was still getting charged $420 every month for the personal trainer even though I never paid for any sessions! Now I tried several times to cancel on the Crunch website with no help and getting error 404 messages on the login screen multiple days. Now I called the manager with my dilema and they told me they hadn’t had issues with the website and that there was no chance at a refund even though the actual trainer lied to me and gave me false information. Don’t go here the management is not helpful, the trainers give you false information it seems to me all that it is about is the money. I wish it wasn’t true I was a member we there for many years when I was in high school. And immediate singed back up after returning from the Military there. But I don’t feel comfortable giving my money to a company that showed little empathy or attempted to work with me on their errors of their personal trainers and their website.
Even though my privacy is set to Never allow crunch to track my location, the app still knows when I’m by a crunch location and prompts the distance from it. Highly upsetting
Please show the name/location of the gym being displayed in the crunch-o-meter. It seems to always go back to the “home” gym, which I never go to. (If I update the location in crunch-o-meter, it should stay on that one the next time I view the app). Thanks!
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