DrChrono EHR / EMR for Android

Every successive update my Chrono provider notation app runs slower. I have a 2021 Mobile touch so NO, its not because of outdated hardware or slow internet connection. It’s slow and lagging whether I’m on the office Wi-Fi, coffee shop or my home 5G. Customer service is fairly responsive but issues are not fixed. Will be going back to ChiroTouch in 2023.

Have this EMR for last seven years EMR quality and efficiency deteriorated over the last couple of years, Compared to other EMR it’s performance is subpar Dictation does not work all the time, glitches every two three weeks Scheduled drugs through surescript is another area of improvement Lots of improvements are needed

Frequent slowness and outage. Failure to save notes. Lack of support. When i started with them was much better but i guess have expanded too fast without infrastructure.

After my clinic closed due to COVID, they said I couldn’t leave my contract because they only renew yearly. After paying out of pocket for 6 months, I expected the contract to be terminated. I was billed again. They said I didn’t confirm my cancellation. I again told them to cancel, and they said they would. And yet I am still being billed. Check out Praxis. They have a better system and treat you fantastically.

Make sure you read your contract carefully. They place an auto-renewal clause in your contract that says they can auto renew you for an entire year. An expensive lessen to learn. A year contract of that kind of money should be something I need to agree to each year. It was my fault that I didn’t read through all of the 15 pages and catch that, I just didn’t think that would be a thing.