Spidertracks for Android

Need to update app to work with iOS 12 update. Crashes during start up.

I missed a “watch on” from one of my pilots the other day. It’s kind of a sick feeling to think someone might have been in trouble, and this service that offers amazing communication alerted me in a way that I dismissed it. How did this happen? With all the “noise” in our lives, I don’t even have emails set to notify me on my Android. With texts, I have different sounds for co-workers, that way I know when I should be looking at my phone when I am working, vs. when I can just keep working/flying/interacting with passengers. In the case of the other day, my phone was audible, but it was on the dash of the plane as I was loading bags. Sure, I heard the text message for “watch on” from another one of our pilots, but I didn’t know it was so urgent... the text came from an unknown number, so it was categorized to me as unimportant enough to to stop loading bags. It was roughly 20 minutes after the text came through that I noticed it was a “watch on”. I realize technology is only as good as we interact with it, and it does exactly what we tell it to, but this does seem like a systematic problem that could be fixed. If there was a way to have the alert also come through the app, and have control over the sound, I would clearly be able to tell the difference between a possible distress situation and just a text message from a friend. Currently, my spidertxt’s have a different sound to them. Currently the text messages are sent from numbers that change. So, if I was to make a sound for text messages that are not from my contacts, I would be able to differentiate “watch on” and “SOS” texts. Of course, when I fly by Canada a few times a day (yes I really do), those Verizon Wireless text messages welcoming me to Canada would also make the same sound... Please keep in mind, this is feedback that I hope will reach the right people to address this want. The application is great, in my opinion, and we as a company enjoy the services provided. Thank you.

The App is not up to the Task Only show's latest Flight Sometimes only shows part of a Flight

If you could get the Android app to refresh. I have to power off the phone every time I need to refresh the tracks from one flight to the next. We really rely on spidertracks to keep us informed on our planes.

It seems to work alright. The biggest thing it is missing is an auto refresh or a quick manual way of refreshing the tracks for better live flight following. I noticed too that it's position reports are in a slightly different location than what is displayed on the computer version. I don't know if this is a result of rounding or the difference between the maps used on the PC version compared to Google maps on the ios version.