ChargePoint® for Android

So, a recent problem has developed around me were chargers that are active and functioning, are not connected to the app. The weird part is they are still connected to the ChargePoint system. I get a text after saying I have charged and my cost is deducted from my ChargePoint app, so they linked somehow. It is annoying because otherwise the ChargePoint app is much better at tracking my state of charge than the KIA app, so I would like to be able to check and not stay connected after my charge is complete. The inconsistency of the app also compounds another problem, which is the unreliability of the ChargePoint network as a whole. Since they are independently owned, there seems to be little quality control from ChargePoint Corporate over the functionality of each charger. In Northwest Indiana, I don’t believe it would be an exaggeration to say that 25% of the ChargePoint branded stations are not functional at any given time. This has gotten worse since the sunset of 3G, which many of the earlier stations used to communicate. While ChargePoint will always point to the “independent” ownership model as the reason for this, I ask them this question. Would McDonalds (also independent locations) be a success if fully 25% of the restaurants in a given area where closed during normal hours on any given day. I believe in ChargePoints mission, and I hope they can find a way to encourage owners to keep their chargers operable, or at least get the ones that never are ripped out.

I find this app incredibly helpful with the features that allow you to save charging locations and to search for chargers near a given location. I do worry about overstaying my welcome at public chargers given that there aren’t a ton around and it would be really helpful if the app allowed you to see if the other port at the station you are using is in use. As it stands, the minute you plug in, you cannot check the availability of the chargers at the station, you can only see the charging status for your car.

I bought the ChargePoint Home so I could change amperage settings within the app. This option was removed (now only works at setup). I need the option to reduce amperage to extend life of the battery of my EV.

….on the pictures when you view the different charge stations. Developers please fix this.

I like how easy it is to use a station with my phone. I have a feature request: allow me to enter my miles per kWh as a setting on my EV vehicle. That way the app will show me more accurate distance estimates on the charging screen. Thanks!