MyBenefits Portal for Android

Cannot scroll to view items on their store, search function shows me Tomato sauce when looking for Vitamin D supplements. What they do list is almost over 2x the price you’d find at your local pharmacy. Card doesn’t work except for a select few stores and even then says half of your items aren’t eligible even though it’s the same product listed on their personal shop. I assume they do this to force people into using their storefront instead. So essentially you’re only really receiving half of the shown benefits because of the inflated prices. I’m very sad Aetna switched to this over my Healthy Foods benefits card as I used that for all my fresh produce. Especially now that EBT has been lowered due to the Covid slowdown we’re back to receiving only $26 and the Healthy Foods benefits was so important for me. It goes to show that where insurances can save money they most certainly will at the expense of their customers. You really can’t invest money into at least making the app functional since we can’t really use the card in stores?

THE VERY WORST APO I HAVE EVER USED!!!A COMPLETE JOKE!

Every time I go to download the MyBenefits it takes me to another app to download . I have chatted and no better shape than I was. Are they trying to make it so hard to use that people will get tired of trying. It looks like they don’t want us to use it. I have to change my password about every time I use it .

As title sayes

Unable to search for eligible products. There’s a drop-down box labeled wallets with no explanation and nothing to pick from. Went to Walmart (30+miles) and bought only food and not everything was covered with no explanation as to why.