myQQ – Quick Quack for Android

Still have to email customer service to cancel.this app only lets you have Half control of our account.

The wash itself is satisfactory though they have really been raising prices recently — to the point that gas station washes are much more affordable. The real issue is they make it hard to cancel your subscription viewing their customers as sheep to be fleeced rather than a business partner to seek win-win interactions with. Buried deep in their terms of service there is a rule that states all subscriptions must be cancelled 10 days prior to avoid being billed for a new month. There is just no reason to treat customers this way other than that they can. Similarly, the app makes outright canceling your subscription way to hard. It’s a shame Quick Quack chose this business model because their product is good enough that they could have tried to be a trusted company rather than a predatory one.

Updating to 4 stars as their customer service is good and will make reasonable adjustments. Still have to deduct a star for making cancellations harder than they need to be. Original review: They have the ability to manage the membership, but no ability to cancel. I can't imagine that they just "forgot" that feature, as it would be really easy to add. I have to assume that they're trying to make cancelation harder than it needs to be so that you'll forget to do it, or do it too late, and, thus, be stuck with a month that you don't want/need. Any time a company goes out of their way to create a crappy user experience, by policy I have to give the app 1 star, regardless of the app's other features. Intentionally creating a crappy UX is just not excusable. I'll update to 5 stars if they prove me wrong & fix that issue.

I can’t believe there is finally a myqq app omg I love this place it’s so awesome

I love their customer service!